Enquiry information
Name, email address, phone number when provided, project type, message content and any files or links you voluntarily send to us.
Privacy & data protection
Your privacy matters when you visit or contact Xstudios.
This notice explains the categories of information Xstudios Creative Solutions may process through this website and project enquiries, why we use it and the choices available to you.
Transparent useData minimizationGDPR rightsSecurity
Who is responsible?
Xstudios Creative Solutions SRL.
Xstudios Creative Solutions SRL, CUI 28302360, registered with the Romanian Trade Registry under J40/4145/2011, is responsible for personal data processed through xstudios.ro when Xstudios determines how and why that data is used.
Contact for privacy questions
Str. Valea Ialomiței nr. 1A, Sector 6, Bucharest, Romania · office@xstudios.ro · +40 747 933 903
Data we may process
Only the information needed to run the website and respond to you.
The exact information depends on how you interact with Xstudios. You can browse most public pages without submitting personal information.
Technical request data
Hosting and security systems may record IP address, date/time, requested resource, browser or device information and error/security events needed to operate and protect the website.
Browser preferences
This site can store an interface preference such as light or dark theme in your browser so the visual setting persists between visits.
Client relationship data
If you become a client, additional contact, contractual, billing and project information may be processed as necessary to deliver the agreed services and meet legal obligations.
Why we use information
Process data for a clear business or legal purpose.
Depending on the interaction, processing may be necessary to respond to a request before entering a contract, perform a contract, comply with legal obligations or pursue legitimate interests such as website security and service improvement.
Respond to enquiries
Use the information you provide to understand the request, communicate with you and prepare a proposal or next step.
Deliver services
Coordinate projects, support, billing and client communication when a commercial relationship is established.
Protect the website and systems
Use technical logs and security information to detect abuse, troubleshoot incidents and maintain reliable services.
Meet legal obligations
Keep records required by accounting, tax, corporate or other applicable legal requirements.
Service providers & transfers
We do not sell your personal data.
Information may be shared with service providers that help us host systems, operate email, secure infrastructure or deliver contracted services, only to the extent needed for their role. Where a provider processes data outside the European Economic Area, appropriate transfer mechanisms should be used where required by law.
Third-party websites
Xstudios pages may link to XTND, Hosting-Shop or other third-party websites. Their own privacy notices apply when you leave xstudios.ro.
External assets
The website may load technical assets from third-party content-delivery providers. Those providers can receive ordinary connection information such as IP address as part of serving the requested asset.
Your rights
You can ask what data we hold and how it is being used.
Subject to the conditions in applicable data-protection law, you may have rights including access, rectification, erasure, restriction, objection and data portability. You may also lodge a complaint with the competent data-protection authority.
Access & correction
Ask for a copy of relevant personal data or request correction of inaccurate information.
Deletion & restriction
Request deletion or restricted processing where the legal conditions are met.
Objection
Object to processing based on legitimate interests in situations where the law gives you that right.
Portability
Request portable data in applicable situations involving automated processing based on consent or contract.
Retention, security & updates
Keep information only as long as the purpose and legal requirements justify it.
Retention periods depend on the type of information, whether a client relationship exists, legal record-keeping obligations and the need to resolve disputes or security issues. Xstudios uses reasonable technical and organizational measures designed to protect information from unauthorized access, loss or misuse.
This notice may be updated when website features, service providers or legal requirements change. The version published on this page is the current website notice.